Shipping policy

Shipping Policy

Welcome to Jirle! We strive to provide a fast, reliable, and transparent shipping experience. Please review our current shipping information below.

Shipping Destinations & Rates

Canada

Free Standard Shipping on orders over $70 CAD.
Shipping costs for orders under $70 CAD are calculated at checkout.

United States

Free Standard Shipping on orders over $50 USD.
Shipping costs for orders under $50 USD are calculated at checkout.

International

Shipping rates and estimated delivery times are calculated at checkout based on your destination.

Processing Time

Orders are typically processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.

Estimated Delivery Times

Destination	Estimated Delivery Time
Canada	3–9 business days
United States	5–10 business days
International	5–10 business days (varies)

⚠️ Delivery times may vary due to customs processing or local carrier delays.

Order Tracking

A tracking number will be emailed once your order has shipped.
Packages can be tracked directly on the carrier’s website.

Customs, Duties & Taxes

For orders outside of Canada, customs fees, import duties, and taxes may apply.
These charges are not included in shipping costs and are the customer’s responsibility.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery.
We’ll coordinate with the carrier to resolve the issue or offer a replacement or refund as appropriate.