Shipping policy
Shipping Policy
Welcome to Jirle! We strive to provide a fast, reliable, and transparent shipping experience. Please review our current shipping information below.
Shipping Destinations & Rates
Canada:
- Free Shipping on All Orders
- Standard Shipping: 3–9 business days
Carrier: Canada Post
United States:
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Free Shipping: Orders $70.00 USD and up
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Standard Shipping: 3–9 business days
International
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Shipping rates and delivery times are calculated at checkout based on destination.
Processing Time
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Orders are typically processed within 1–2 business days.
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Orders placed on weekends or holidays will be processed on the next business day.
Estimated Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| Canada | 3–9 business days |
| United States | 5–10 business days |
| International | 5–10 business days (varies) |
⚠️ Delivery times may vary due to customs processing or local carrier delays.
Order Tracking
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A tracking number will be emailed once your order has shipped.
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Packages can be tracked directly on the carrier’s website.
Customs, Duties & Taxes
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For orders outside of Canada, customs fees, import duties, and taxes may apply.
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These charges are not included in shipping costs and are the customer’s responsibility.
Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us within 7 days of delivery.
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We’ll coordinate with the carrier to resolve the issue or offer a replacement or refund as appropriate.
Questions?
For any inquiries regarding your order or our shipping policy, please contact us at:
📧 hello@jirle.com